Refund policy

We have a 72-hour refund policy. Due to the nature of our goods, our items are non-returnable. We will only issue partial or full refunds, based on the issue, if you contact us within 72-hours of receiving your order. To be eligible for a refund if your items arrived damaged, you must provide us with a photo. Contact us at greenhauskitchen@gmail.com to start a refund request or with any questions.

You can always contact us for any order or refund question at greenhauskitchen@gmail.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will only issue partial or full refunds, based on the issue, if you contact us within 72-hours of receiving your order.

Due to the nature of our goods, our items are non-returnable. Contact us at greenhauskitchen@gmail.com with any questions.

 

Refunds

We will notify you once we’ve received and inspected your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method or offered a credit on a future order. Please remember it can take some time for your bank or credit card company to process and post the refund too.